Facility Feedback

Submit a Hygiene Concern

Submit a hygiene-related concern for a participating facility. Your submission is received by the facility process selected in this form — not automatically by a government authority.

Facility Name or Registration Number *

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Your Name *

Email *

Phone (optional)

Category *

Privacy Notice Regarding Health Information:Please avoid including patient names, medical records, or unnecessary personal health information in your description or attachments. Swachh Hospital processes facility hygiene governance observations only.

Description *

Photo Evidence (optional)

Attachments can be submitted after your grievance is filed. You will receive a tracking number to reference when providing additional evidence.

Privacy Notice at Collection · Data Fiduciary: Navidad Infotech Private Limited

Data collected: Complainant name, contact info, selected facility, and hygiene observation description.

Purpose: To route your feedback to the participating facility for operational review and corrective action.

By submitting, you agree to our Privacy Policy. All grievances are treated confidentially and routed to the appropriate authority.

Already filed a grievance?

Track your grievance status

What happens after you submit?

1
Acknowledgement
Your grievance is recorded and a unique tracking number is assigned.
2
Routing & Assignment
The complaint is routed to the relevant facility or governing authority for review.
3
Investigation
The assigned team investigates the reported concern and documents findings.
4
Resolution
Actions are taken to address the issue. The grievance status is updated throughout.

Response timelines vary by facility and governing authority policies. Use your tracking number to check status at any time.